FAQs - Frequently Asked Questions

What are the shipping times for your products?

We take 2-4 days to process your order and delivery will take 2-3 weeks.

 

Do you ship all over the world?

Yes absolutely. We ship worldwide.

 

Do you provide product tracking information?

Yes after 3 days please ask us via email to track your order info@bikiniaddict.co.uk


Why am i missing some items from my order?

Our products are shipped separately from different suppliers. Some products may arrive faster than others.

 

One of my items is damaged, how can i return?

We are sorry to hear that. Please email us an image of the damaged item to info@bikiniaddict.co.uk and we will get your item replaced.

 

I have still not received my order?

We apologise for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can trace your order at any time. If you need any help in tracing your order please contact us by email info@bikiniaddict.co.uk


Do you have a refund policy?

We try our best to solve all the problems that our customers might encounter with their orders. Refunds can be made within 30days from the order date. For more information on our refund policy please click here>> ici

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